Zendesk

Automate Your Customer Support with Assista and Zendesk

Connecting your Zendesk account to Assista automates your entire support workflow, from ticket creation to resolution. Free your team from the repetitive tasks of manually creating tickets from emails, updating users on progress, and escalating urgent issues.

For solopreneurs, consultants, and founders, Assista ensures every customer issue is captured, categorized, and acted upon promptly, allowing you to provide world-class support without the administrative overhead.

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Key Actions

These are the core actions Assista can perform with your Zendesk account, giving you the building blocks to create powerful automations. With over 200 actions available, you can manage your tickets, users, and help center.

• Create Ticket: Automatically generate a new support ticket from any source, like an email or a form submission.
• Update Ticket: Modify the details of an existing ticket, such as its status, priority, or assignee.
• Create Comment: Add a new public or private comment to a ticket to log updates or communicate with the customer.
• Search Tickets: Find tickets based on specific criteria like status, requester, or tags to create reports or summaries.
• Create User: Automatically generate a new user profile in your Zendesk account.

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Begin using Zendesk templates today to unlock more from your business tools and reduce manual effort!