PagerDuty

Automate Your Incident Response with Assista and PagerDuty

Connecting your PagerDuty account to Assista streamlines your entire incident management lifecycle, from alert to resolution. Free your team from the repetitive tasks of manually creating incidents, notifying stakeholders, and compiling post-mortems.

For founders and teams focused on reliability, Assista acts as your operations assistant, ensuring that critical alerts from any system are turned into trackable incidents and that the right people are always informed, all with simple, natural language commands.

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Key Actions

These are the core actions Assista can perform with your PagerDuty account, giving you the building blocks to create powerful automations. With over 200 actions available, you can manage your on-call schedules, services, and incidents.

• Create Incident: Automatically declare a new incident and assign it to a specific service and escalation policy.
• Create Escalation Policy: Define and create new escalation policies to ensure alerts are routed to the right on-call engineers.
• Create Service Event Rule: Set up rules to automatically process and route events from your monitoring tools.
• List Incidents: Retrieve a list of all incidents, filtered by status, urgency, or date, for reporting and analysis.
• Add Incident Note: Add updates, context, or resolution notes to an existing incident to keep a clear timeline of events.

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Begin using PagerDuty templates today to unlock more from your business tools and reduce manual effort!